Software engineers are eternal optimists. When planning software projects, we often assume that everything will go exactly as planned. Or, we take the other extreme position:  the creative nature of software development means we can never predict what’s going to happen, so what’s the point of making detailed plans? Both of these perspectives can lead to software surprises, when unexpected things happen that throw the project off track. In my experience, software surprises are never good news.

Risk management is becoming recognized as a best practice in the software industry for reducing the surprise factor. While we can never predict the future with certainty, we can apply structured risk management practices to peek over the horizon at the traps that might be looming, and take actions to minimize the likelihood or impact of these potential problems. Risk management means dealing with a concern before it becomes a crisis. This improves the chance of successful project completion and reduces the consequences of those risks that cannot be avoided.

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